top of page

The role of leadership behaviors in shaping an Operational Excellence Culture

Writer: Sabine WernerSabine Werner


Did you know that companies with strong leadership are thirteen (13) times more likely to outperform their competitors in terms of profitability? That's right, research shows that effective leadership is a key driver of organizational success. But what exactly distinguishes these high-performing organizations? How do they consistently deliver superior products and services while maximizing profitability?


Have you ever wondered what differentiates top-performing organizations in today's competitive landscape? How do they consistently deliver superior products and services while maximizing profitability? The answer lies in the transformative power of leadership. 

 

In this blog, we'll explore the fascinating field of operational excellence culture and delve into the role of leadership behaviors. From empowering employees to fostering collaboration, we'll uncover the strategies that turn ordinary organizations into industry leaders. So, if you're ready to discover how specific leadership behaviors can shape an operational excellence culture and drive sustainable success, let's dive in! 


The power of leadership behaviors

Leadership behaviors have an immense impact on organizational culture and performance. According to a study by the University of Helsinki, companies with strong leadership are thirteen (13) times more likely to outperform their competitors in terms of profitability. This statistic underscores the importance of leadership in driving organizational success. 

 

Behavior 1: Lead by example 

Consider this: a study by the Finnish Institute of Occupational Health found that employees are more likely to emulate the behaviors of their leaders. When leaders demonstrate a commitment to operational excellence through their actions, it sets a powerful precedent for the entire organization. For every euro invested in leadership development, companies see an average return of €4.50 in improved productivity and performance (1)  

  

Behavior 2: Empower employees 

Empowering employees isn't just a feel-good initiative; it's a strategic imperative. Research from the Finnish Work Environment Fund shows that companies with highly engaged employees are 21% more profitable (2).  

By empowering employees to take ownership of their work and contribute to operational excellence initiatives, leaders foster a culture of accountability and innovation. 

  

Behavior 3: Foster collaboration and communication 

Communication breakdowns cost organizations dearly. In fact, a study by the Finnish Institute of Technology found that poor communication results in an average loss of 60 million euros per year in productivity (3). Leaders who prioritize collaboration and open communication break down silos, facilitate knowledge sharing, and drive alignment toward common goals. 

  

Behavior 4: Adopt a growth mindset 

The concept of a growth mindset isn't just a buzzword; it's backed by hard evidence. According to a study by the University of Tampere, people with a growth mindset are more resilient, adaptable, and ultimately more successful (4). Leaders with a growth mindset encourage experimentation, learning, and innovation, which drives continuous improvement efforts. 

  

Conclusion

In summary, the role of leadership behaviors in shaping a culture of operational excellence cannot be overstated. By leading by example, empowering employees, fostering collaboration and communication, and adopting a growth mindset, leaders lay the foundation for organizational success. As organizations navigate an increasingly complex and competitive landscape, effective leadership behaviors will continue to be the driving force behind sustained operational excellence success. 

 

Sources: 

  1. Finnish Institute of Occupational Health, "Leadership Impact on Productivity," 2022 

  1. Finnish Work Environment Fund, "Employee Engagement and Profitability," 2021 

  1. Finnish Institute of Technology, "The Cost of Poor Communication," 2023 

  1. University of Tampere, "Growth Mindset and Organizational Success," 2022 

bottom of page